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Cookies Policy

This Cookies Policy explains how Caswino Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any other terms that apply to your use of the website. This policy is intended to provide clear, general information about cookies, the choices available to you, and how changing your cookie settings may affect your experience.

Caswino Casino operates under a licence issued by Anjouan Gaming, reference number ALSI-202408049-FI3, which governs the platform's gaming activities and player protection measures.

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise your browser or device and remember certain information. Cookies can help a website work correctly, remember your preferences, understand how visitors use its pages and provide content that is more relevant to you.

Some cookies are placed directly by Caswino Casino. Other cookies may be placed by service providers that support website functions, security, analytics, communications or advertising activities. These third parties may use cookies or similar technologies in accordance with their own privacy notices and policies.

Cookies may be session cookies or persistent cookies. Session cookies are normally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains active can vary depending on its purpose and the settings of your browser or device.

Similar technologies may include pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the term cookies to refer to cookies and these similar technologies unless a distinction is necessary.

2. How we use cookies

We may use cookies for several purposes. The cookies used on the website may change over time as services, features and legal requirements develop. The main categories are set out below.

Strictly necessary cookies

These cookies are required for important website functions. They may support account access, security controls, session management, responsible gambling features, fraud prevention, payment-related processes and the delivery of pages or services you request. Without these cookies, some parts of the website may not operate properly. Because they are necessary for the website to function, they may not be available for optional disabling through a cookie preference tool.

Functionality cookies

Functionality cookies help remember choices you make, such as language, region, display settings or other preferences. They can make repeat visits more convenient and help provide a consistent experience. If you disable these cookies, some preferences may not be remembered and you may need to enter or select them again.

Performance and analytics cookies

These cookies help us understand how visitors interact with the website. Information may include which pages are visited, how long pages are viewed, whether links are used and whether technical errors occur. We use this information to monitor performance, identify issues, improve navigation and develop the website. Analytics information is generally considered in aggregate or otherwise used to understand website activity rather than to identify you directly.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure campaigns, limit repeated advertising, understand which content is relevant and show marketing communications across websites or services. They may be set by Caswino Casino or by advertising and marketing partners. You can usually manage these cookies through the website's consent controls or your browser settings.

Security and compliance cookies

Cookies and related technologies may also be used to protect accounts, detect suspicious activity, prevent misuse, support identity and age verification processes, and help us meet legal, regulatory and operational obligations. These technologies may help distinguish genuine activity from automated or harmful activity.

3. Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject them or choose categories according to your preferences. Your choices may be saved for future visits, although you may be asked to confirm them again after a period of time or when the website's cookie settings change.

You can also control cookies through your web browser. Most browsers allow you to view, delete, block or restrict cookies, and to receive a warning before a cookie is stored. The process differs between browsers, so you should refer to the help or settings area of the browser you use. You may also be able to manage certain tracking preferences through your device settings or through tools provided by relevant third parties.

  • Accept or reject optional cookies through the website's cookie controls, where available.
  • Delete existing cookies from your browser or device.
  • Block future cookies by changing your browser settings.
  • Allow cookies only from websites you trust.
  • Review and update advertising or privacy choices offered by third-party service providers.

If you block or delete cookies, parts of the website may not function as intended. You may be unable to sign in, maintain a session, save preferences, use certain account features or complete some activities. Disabling cookies does not necessarily remove information already collected before the change. It may also be necessary to update settings on each browser or device that you use.

Cookie choices do not replace other controls available through your account or device. For example, marketing preferences, account settings, communications choices and responsible gambling tools may be managed separately. If you ask us to stop sending certain communications, we may still send service or security messages where needed.

4. Third-party technologies, privacy and updates

Some website features may rely on third-party services, such as security providers, analytics platforms, payment or account-support services, content tools and advertising partners. These providers may use cookies or similar technologies on our behalf or in connection with their services. Their use of information may be governed by their own terms and privacy policies. We do not control every technology used by third parties, so you should review the relevant provider information where appropriate.

Cookie information may be linked with other information we hold about your use of the website, such as account, device, technical or interaction information. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements. We may use information obtained through cookies to operate the website, maintain security, improve services, understand usage, support responsible gambling measures, meet legal obligations and communicate with users in accordance with applicable preferences.

Cookies may involve the collection of information such as an internet protocol address, browser type, device type, operating system, approximate location, referral source, pages visited, actions taken and dates or times of activity. Depending on the technology and settings involved, some information may be considered personal information. We take reasonable steps to manage information appropriately and to apply suitable security measures, but no online system can be guaranteed to be completely secure.

This Cookies Policy may be updated from time to time to reflect changes to the website, technologies, business practices or applicable laws. Any revised version will be made available on this page, and the updated date may be shown where appropriate. We encourage you to review this policy periodically so that you understand how cookies are being used.

If you have questions about this Cookies Policy or how cookies are used on the website, please use the contact or support options made available through Caswino Casino. Do not include sensitive account information unless it is specifically requested through a secure channel. This policy is general information and does not limit any rights or protections that may apply under Australian law.